CommsOffice Telephone System Management Features and Benefits from 1st Communications

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1st Communications Telephone System Add Ons

Telephone System Call Management

CommsOffice Features and Benefits

  • Full call management reporting with wide range of reports.
  • Integrated live ACD Stats.
  • Ticker-tape scrolling or tile view of live ACD stats.
  • Ideal for contact centres and any other business with a phone system.
  • Microsoft Outlook appearance making it familiar and easy to use.
  • Integration of voice recording files with call management reporting.
  • Network reports show internet sites visited, email use and user activity.
  • Web Reporting and monitoring.
  • Multi-site capability.
  • Built-in alarms and fraud prevention to highlight telephone system abuse.
  • Includes custom built database utilities.
  • UK based support, design and integration.
  • Easy to install and maintain with reliable stability.

Please Contact Us for more information pertaining to our Call Management Solutions and CommsOffice in Particular.

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Case Study

Sir George Monoux »

Case Study: Sir George Monoux College

Sir George Monoux College turned to 1st Communications to install a new Nortel BCM 200 on to their network. More »

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