CommsOffice Nortel Telephone System Management from 1st Communications

CommsOffice Nortel Telephone System Management

1st Communications Offer Complete End to End Solutions

Contact 1st Communications for complete peace of mind.

1st Communications Telephone System Add Ons

Telephone System Call Management

CommsOffice Telephone System Call Management

Organisation's communication costs are usually unmanaged, increasing and can very easily get out of control.

CommsOffice is a communications management and reporting solution that gives companies the ability to track and control telephony, internet, data and email, all from a single interface. Network capacity and capability can also be measured, helping you to make accurate decisions about the current and future requirements for your business.

CommsOffice is a sound business investment for thousands of UK organisations in every industry. If you want to track sales teams, support environments or contact centre agents, monitor employee's telephone, internet and email usage, control costs or predict peak business times then CommsOffice is the best product for you.

CommsOffice has a familiar MS Outlook feel with a user friendly interface. CommsOffice is easy to install, use and maintain. In addition, CommsOffice has a vast range of standard and easily customisable reports available.

Some questions that your organisation may need answered:

  • How many non-business related calls are being made from your company every day?
  • Is your telephone system fed with the optimum number of lines?
  • Are these lines linked to the most efficient network carrier for your needs?
  • How many customers does your company aggravate, or worse lose, through abandoned calls and unacceptable ring times?
  • Does your staff use premium services more than necessary?
  • Which department or individual incurs the majority of these costs?
  • What time of day are your phones most/least busy?
  • How much direct feedback is generated by specific marketing campaigns?

All these questions and more can be answered by CommsOffice from 1st Communications.

Please review the various features and benefits of CommsOffice or contact us directly for a demonstration.

Please Contact Us for more information pertaining to our CommsOffice Call Management Solutions.

Contact Us Now

Request a Call Back

Request a Free Quote

Visit the BCM Forum

Phone us free on
0800 0684 880

Case Study

Sir George Monoux »

Case Study: Sir George Monoux College

Sir George Monoux College turned to 1st Communications to install a new Nortel BCM 200 on to their network. More »

Contact Us »

Contact us now for telephone system sales, support and advice.

Contact us now »

Contact us

Contact us today so that we can talk further.

Your requirements

Fill out our simple form to tell us about your needs.