Nortel Support

1st Communications Preferred Partner Program

Advantages of Joining our Preferred Partner Program

Organisational Networking
- Meet similar organisations to your own.
- Learn from other people's experience.

Nortel Access and Support
- Direct Access to Nortel 'Partner Info Centre'.
- Training Courses and Exams.
- Certification / Accreditation from Nortel.
- Technical Information / Website support for the BCM50, BCM200 and BCM400 products.
- Ticketing (Pre Sales Support).
- Possible funding for promotional ideas.
- Nortel Technical Support.

1st Communications Support
- The 1st Communications engineering department will endeavour to assist parties with installations and maintenance / support contracts.
- A dedicated BCM forum where you will be able to discuss problems, solutions and exchange product information.
- Notification of regular product updates.

Training
- BCM Fastrack Training.
- BCM Bootcamp 'post sales' training (Free).
- Generic 'Climb IT' - test your knowledge exams to identify training needs.
- Nortel Accreditation (Support to become a Sales or Solutions partner).

Demo Kit
- BCM 50 available with full key code application at discounted rates.

Voicepoint Access
- Full Resource Library.
- BCM Info and Presentations.
- Seminar in a Box Solution.
- Climb IT.
- Westview-Pan European Pre-sales support.

Marketing
- Support / Seminars.

Lead Generation
- Once 1st Communications reach Gold Partner Status direct leads from Nortel will be regionally passed on to trade partners.

Lead Times
- Equipment will be ordered on receipt of deposit with a 5-10 day lead time for delivery. If equipment is in stock next day delivery will be possible.
- Engineering (installing BCM systems) will have a 15 day lead time from confirmation of works.

Meetings
- Regular quarterly half day meetings for all trade members to discuss updates, new products and improvements within channel partners.

Join the 1st Communications Preferred Partner Program today using our pdf application form.

If you would like any more information about the 1st Communications Preferred Partner Program then please do not hesitate to contact us as we will only be too happy to help.