In today's increasingly competitive marketplace, stand out from the competition and increase your revenues with the Nortel Solutions from 1st Communications.
1st Communications Nortel Solutions provide you with a host of applications that will help you impress time and time again.
You will be able to increase your revenue with efficient call center and self-service applications that make it easier for customers to do business with you. For example, skills-based routing can send callers promptly to the agent most qualified to help them with their particular requirement.
In addition, you can benefit from the synergy that converging your voice and data networks would bring. With the Nortel Computer Telephony Integration (CTI), you can put all the important call-related information at you call centre agent's fingertips, helping improve the service you provide your customers no end!
With our Nortel Solutions, staff are able to keep in contact while on the road via a mobile solution. This means there is no need to spend large amounts of time catching up if one has been out of the office visiting clients. In addition, the mobility solution allows your employees to have all the information they need at their fingertips at any time, as they would have if they were physically in the office. An updated price list, for example, can be given to a client immediately, rather than having to wait hours to get back to the office before having to email one. This saves time and effort and impresses immensely.
With Unified Communications, all forms of communication can be continually monitored from a single place, often an email inbox. This endures that nothing is missed, be that an important fax, voicemail or email.
Let 1st Communications Nortel Solutions help your organisation increase its revenue. Contact us today and find out how we can increase your revenue.
If you have any queries or would like more information about how to Increase your Revenues with Nortel Solutions, please contact us or request a call back. Alternately, you can call us on 0800 0684 880 for immediate help and advice.
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